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You accept the information and conditions announced, by clicking the "Payment" button. Payment made by credit card is made online by the relevant bank through the Biletinial system. Our system is under security scope with “Rabbit 256 bit SSL Certificate”. The information about your credit card used during payment is not recorded on our system. Please be patient after you approve the payment process, it may take time for the bank to approve your transaction. If the system in question can’t perform the transaction due to any problem, our visitor is informed about this situation as a result of the payment page. After the payment is made; your orders can’t be canceled or changed. Therefore, please confirm your transaction after checking your basket contents and making sure of their contents. Tickets that are not used on the day and time are invalid and it is not possible to make a refund and / or change the ticket price and service fee. No requests can be made from Biletinial for the return of tickets not used on the day and time. Our company isn’t responsible for any cancellation of the event in any way. However, information such as cancellation of the event or postponement of the event date will be announced to you via your phone number or e-mail address you registered while purchasing the ticket. The content and visuals of the purchased events are delivered to us by the organizer companies that we have agreed with and are presented to you as they are delivered. Our company is not responsible for the problems arising from the content differences of the events and the copyright of the images. In addition, there is no guarantee of the expected quality of the events. Service fees determined for ticket sales; It is determined in the contracts with the organizer where the ticket is sold. For the events where the ticket is purchased, service fee is collected from the ticket value or added on the ticket price. When purchasing a ticket, you agree to pay these charges, if any, on the price of the ticket. During the ticket purchase process, we may collect various information such as your name, address, phone number, e-mail address, contact preferences. This information, which you will share with us by consent, will not be shared with any other person or company, but will be used only to provide news and events for your interests and to inform you about the innovations and events on our site. Our goal is to provide you with quality and safe service. You can send us your comments and suggestions via our e-mail address info@biletinial.com.